Job profile
Position: Stockroom employee 0-38 hours
Reports to: Store Manager
Summary of the position:
As a Stockroom Employee, you will contribute to the profitability of the retail operation by receiving, handling, and help to manage the inventory of merchandise and supplies in a timely and organized manner. The Stockroom Employee will ensure that products are easily accessible, visually appealing, constantly available, properly distributed, and safely packaged.
Key responsibilities:
- Ensuring high levels of customer satisfaction.
- Assist with the sales process by maintaining a fully stocked store and assist on the shop floor
when needed.
- Organizing the stockroom.
- Maintain outstanding store condition and visual merchandising standards.
Profile:
- 0-1 years of experience in a similar position or a degree in fashion/retail management.
- Affinity with fashion and brand.
- Fluent in English.
Store operations: Customer service/Sales:
- Delivers sales goals according to the company standards and strategic plan. Operational tasks:
- Checking if deliveries are complete and intact.
- Checking goods receipt records, if necessary.
- Securing the merchandise.
- Storing merchandise in the stockroom.
- Processing internal transfer instructions.
- Shipping old merchandise when season changes.
- Refiling the sold merchandise.
- Inventory preparation and support.
Interpersonal skills:
- Work as part of a cohesive team.
- Professionalism and outgoing personality.
- Communicate in a helpful and clear way with customers and co-workers.
- Communicate effectively with Store Manager, Associates and Area Manager.
- Being confident and enthusiastic.
- Being well organized and flexible.
- Able to balance a customer-oriented and a results-driven approach.
Additional Requirements:
- Required to stand during scheduled hours. Hours usually include weekends, evenings and holidays.
- Kneeling, stooping, climbing ladders, using stairs, reaching, pulling and lifting weights of usually 2 – 14 kilos.
- Working rapidly, especially during peak sales periods to ensure that all customers are being serviced properly and store operations are being completed in a timely manner.
- Ability to communicate with customers and other associates, in person or by phone or email.
- Ability to read, write, conduct business related information and analyze data as required.